#case-chat-title{font-size:1.08rem;line-height:1.4;overflow-wrap:anywhere}
#case-chat-alert{position:fixed;z-index:1200;top:calc(env(safe-area-inset-top,0px) + 12px);left:50%;transform:translateX(-50%);width:min(620px,calc(100% - 24px));box-sizing:border-box;display:flex;align-items:center;flex-wrap:wrap;gap:10px;padding:16px;background:#e3f1ff;border:2px solid #4074a9;border-radius:12px;box-shadow:0 6px 24px #0003;color:#173c66}
#case-chat-alert strong{flex:1 1 220px;overflow-wrap:anywhere}
#case-chat-alert button{margin:0;min-height:42px}

#case-chat-incoming{position:fixed;bottom:calc(env(safe-area-inset-bottom,0px) + 18px);right:16px;z-index:100;max-width:calc(100% - 32px);min-height:48px;padding:12px 16px;background:#244e77;color:white;border:2px solid white;border-radius:24px;box-shadow:0 4px 18px #0003;white-space:normal}